Job Description
Join FlexWork Solutions, a leader in flexible employment opportunities, and become part of our dynamic customer support team in Dallas. We offer hourly positions with adaptable scheduling to fit your lifestyle, whether you're a student, parent, or seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions are valued.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Maintain product knowledge through continuous learning
- Adapt to flexible shift schedules including evenings/weekends
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Comfortable with flexible scheduling
- Basic computer proficiency
- Positive, customer-focused attitude