Job Description
Join our dynamic team as a Flexible Hourly Customer Service Representative and enjoy the freedom of weekly pay! We're seeking passionate individuals in Detroit who thrive in fast-paced environments while maintaining work-life balance. This role offers unmatched flexibility with daytime, evening, and weekend shifts available, perfect for students, parents, or anyone seeking adaptable work hours.
Competitive hourly rates with weekly direct deposit mean you'll see your earnings faster. No weekends or holidays required! Our comprehensive training program ensures you're set up for success from day one. Apply now and transform your schedule while building valuable customer service skills!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve issues using problem-solving techniques while maintaining company standards
- Document interactions accurately in CRM systems for quality tracking
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and customer satisfaction
- Adhere to flexible scheduling requirements including evenings and weekends
- Continuously update product knowledge to assist customers effectively
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to work independently with minimal supervision
- Flexibility to work varied shifts including evenings/weekends
- Positive attitude and solution-oriented mindset
- Reliable transportation to our Detroit location