Job Description
Join QuickPay Staffing Solutions and take control of your schedule with our flexible hourly customer service positions in Memphis! We offer daily pay options, allowing you to access your earnings immediately after each shift. Perfect for students, parents, or anyone seeking work-life balance without compromising on income.
Our client is a leading e-commerce platform seeking enthusiastic professionals to handle inbound customer inquiries, resolve issues, and deliver exceptional support. Training is provided, and no prior experience is required – just a positive attitude and strong communication skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve product issues and process returns efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics for quality and speed
- Collaborate with team members to improve processes
- Adhere to company policies and confidentiality guidelines
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution abilities
- Comfortable with technology and learning new software
- Flexible availability including evenings and weekends
- Previous customer service experience preferred