Job Description
Join Coastal Connect Solutions as a Flexible Hourly Customer Service Specialist and enjoy work-life balance on your terms! We're seeking motivated individuals to deliver exceptional support to our clients while accommodating your schedule needs. Whether you're a student, parent, or pursuing other passions, our adaptable shifts (morning, afternoon, evening, weekend) let you earn competitive pay without sacrificing personal commitments. Located in vibrant Virginia Beach, you'll work in a modern, supportive environment where your contributions directly impact our community's satisfaction. Training provided—no prior experience required!
Responsibilities
- Deliver prompt, professional assistance via phone, email, and chat
- Resolve customer inquiries and technical issues efficiently
- Maintain accurate client records in CRM systems
- Collaborate with team members to resolve complex cases
- Identify opportunities for service improvements
- Adhere to company protocols and data security standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal/written communication skills
- Basic computer proficiency with MS Office
- Ability to multitask in dynamic environments
- Reliable internet access for remote work options
- Flexible availability including weekends
- Positive attitude and problem-solving mindset