Job Description
Join Austin's premier staffing agency and enjoy the freedom of flexible hourly work! We're seeking dynamic Customer Service Specialists to support our growing portfolio of tech and retail clients. Perfect for students, parents, or professionals seeking work-life balance, this role offers remote and hybrid options with no weekend or overnight shifts. Build your career while controlling your schedule with our innovative flex-time system.
Competitive compensation includes performance bonuses and access to our exclusive benefits package, including free professional development workshops and wellness stipends. Start your flexible career journey today!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve client inquiries with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams on service improvements
- Adapt to flexible scheduling assignments across Austin area
- Complete training modules to enhance service skills
- Participate in monthly performance reviews
Qualifications
- High school diploma or equivalent; college students encouraged
- 6+ months customer service or retail experience
- Strong communication and problem-solving abilities
- Proficiency with digital tools and remote work platforms
- Self-motivated with excellent time management skills
- Ability to work independently with minimal supervision
- Reliable transportation for occasional in-person meetings
- Flexible availability Monday-Friday (7am-7pm)