Job Description
Join FlexWork Solutions and transform your schedule with our flexible hourly customer service positions! We're seeking motivated individuals to deliver exceptional support while enjoying the freedom to work around your life's commitments. With weekly pay and no night/weekend requirements, this role is perfect for students, parents, or anyone seeking work-life balance. Our modern Philadelphia office features collaborative spaces and cutting-edge technology to ensure your success.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently using our CRM platform
- Document interactions accurately in our system
- Collaborate with team members to improve service quality
- Meet performance metrics while maintaining flexibility
- Participate in brief daily stand-ups (30 mins max)
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work 15-25 hours weekly with flexible scheduling
- Basic computer proficiency
- Reliable internet access for remote options
- Positive, solution-oriented mindset