Job Description
Join Austin's leading flexible workforce solutions provider and design your ideal work-life balance! We're seeking motivated Support Specialists to deliver exceptional client experiences with customizable schedules that fit your lifestyle. Perfect for students, parents, or professionals seeking supplemental income.
Enjoy competitive hourly rates, on-demand scheduling, and comprehensive training – all while building your career in Austin's vibrant tech and service sectors. No 9-to-5 constraints here – you control when and how you work!
Responsibilities
- Provide responsive customer support via phone, email, and chat channels
- Manage scheduling and calendar coordination for client accounts
- Process transactions and maintain accurate documentation
- Collaborate with cross-functional teams using digital tools
- Resolve client inquiries with professionalism and problem-solving skills
- Contribute to process improvement initiatives
- Maintain strict confidentiality of sensitive information
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and CRM software
- Exceptional written and verbal communication skills
- Strong organizational abilities and attention to detail
- Self-motivated with reliable internet access
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends as needed