Job Description
Join Milwaukee's premier hospitality team with unmatched flexibility! We're seeking energetic Customer Service Associates to deliver exceptional guest experiences while accommodating your schedule. Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, consistent hours, and a dynamic downtown Milwaukee work environment.
Responsibilities
- Provide exceptional customer service to all guests with a warm, professional demeanor
- Handle guest inquiries and resolve issues efficiently using our CRM system
- Process payments accurately and maintain transaction records
- Collaborate with team members during peak hours to ensure seamless operations
- Assist with inventory management and facility upkeep tasks
- Contribute to a positive team culture through open communication
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Proficient with basic technology (POS systems, smartphones)
- Flexible availability including evenings, weekends, and holidays
- Valid Wisconsin ID and reliable transportation