Job Description
Join FlexStaff Solutions and enjoy the freedom of weekly or daily pay with fully flexible hours in Indianapolis! We're seeking energetic Customer Service Associates to deliver exceptional support while maintaining work-life balance. No nights or weekends required – choose shifts that fit your schedule. Our modern downtown office offers a collaborative environment with competitive compensation and immediate payment options. Perfect for students, parents, or anyone seeking adaptable work arrangements. Apply today and start earning tomorrow!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with professionalism and efficiency
- Process transactions and update customer information accurately in our CRM system
- Collaborate with team members to address complex customer issues
- Maintain detailed documentation of all customer interactions
- Meet performance metrics including response time and satisfaction scores
- Participate in ongoing training to enhance product knowledge
- Adhere to company policies while maintaining a positive attitude
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office and basic tech tools
- Reliable transportation to our Indianapolis location
- Ability to work independently with minimal supervision
- Flexible availability during business hours (Mon-Fri 8AM-6PM)
- Positive problem-solving mindset