Job Description
Join FlexHire Solutions as a Customer Service Associate and enjoy the perfect work-life balance with flexible hourly schedules! No prior experience is required—just your positive attitude and eagerness to learn. We provide comprehensive paid training, career advancement opportunities, and a supportive team environment. Work remotely from anywhere in North Carolina while making a real impact on our clients' satisfaction. Apply today and start your flexible career journey!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience required—training provided
- High school diploma or equivalent (GED accepted)
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Reliable internet connection and quiet workspace
- Basic computer proficiency and typing skills (30+ WPM)
- Flexible availability including evenings and weekends
- Positive attitude and commitment to customer satisfaction