Job Description
Join our dynamic team at FlexiWork Solutions and experience the freedom of flexible schedules with immediate daily pay! We're seeking motivated Customer Service Representatives in Boston to deliver exceptional support while enjoying work-life balance. No more waiting for bi-weekly paychecks—earn daily for your hard work. Our modern downtown office offers a collaborative environment with cutting-edge technology and growth opportunities. Perfect for students, parents, or anyone seeking autonomy in their career.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently using our CRM platform
- Document interactions accurately in real-time
- Meet daily performance metrics for quality and speed
- Collaborate with team members to improve processes
- Participate in ongoing training for product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent communication and problem-solving skills
- Reliable transportation to downtown Boston office
- Ability to work flexible shifts (mornings/afternoons/evenings)
- Basic computer proficiency with MS Office
- Positive attitude and adaptability to changing priorities