Job Description
Join our dynamic team at FlexiWork Solutions! We're urgently hiring motivated individuals for flexible hourly customer service roles in Kansas City, MO. Enjoy the perfect work-life balance with customizable shifts while delivering exceptional support to our diverse client base. No prior experience required – we provide comprehensive training!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update customer records in CRM systems accurately
- Collaborate with team members to maintain service standards
- Meet hourly productivity and quality targets
- Adapt to flexible scheduling needs including weekends
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work independently and manage time effectively
- Comfortable with digital tools and basic software
- Positive attitude and customer-first mindset
- Reliable transportation to our downtown KC location