Job Description
Join Oklahoma City Solutions and enjoy the freedom of flexible hourly schedules while making a meaningful impact! We're seeking dynamic Customer Service Specialists to deliver exceptional experiences for our growing client base. Whether you're a student, parent, or professional seeking work-life balance, our adaptable hours accommodate your lifestyle. Enjoy competitive pay, comprehensive training, and a supportive team environment—all while building valuable career skills in customer relationship management.
Our Oklahoma City headquarters offers modern amenities, free parking, and a collaborative culture where your contributions are recognized. With shifts available mornings, afternoons, evenings, and weekends, you can craft a schedule that fits your unique needs. Perfect for those seeking supplemental income or career flexibility without sacrificing growth opportunities.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve inquiries efficiently with empathy and product expertise
- Document interactions and maintain accurate CRM records
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response times and satisfaction scores
- Contribute to process improvements for better customer workflows
- Participate in ongoing product and skills training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and emotional intelligence
- Proficiency with CRM software and Microsoft Office Suite
- Flexible availability across weekdays and weekends
- Ability to multitask in fast-paced environments
- Reliable transportation to Oklahoma City facility