Job Description
Join Tampa Connect Solutions and enjoy the perfect work-life balance with our flexible hourly opportunities! We're urgently hiring motivated individuals for our customer service team in sunny Tampa, FL. Whether you're a student, parent, or professional seeking supplemental income, our adaptable schedules accommodate your lifestyle. Enjoy competitive pay, comprehensive training, and a supportive team environment. Immediate openings available!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining service standards
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Adapt to peak demand periods with flexible scheduling
- Meet performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Comfortable with flexible shifts including evenings/weekends
- Basic computer proficiency with Microsoft Office