Job Description
Join FlexHire Solutions and transform your work-life balance! We're seeking dynamic Customer Specialists in Nashville to deliver exceptional service with flexible scheduling options. Enjoy the freedom to choose shifts that fit your lifestyle while earning weekly paychecks. Our collaborative environment values your unique skills and offers growth opportunities within our expanding team.
What We Offer:
- Weekly pay with direct deposit
- Flexible scheduling (mornings, afternoons, evenings)
- Comprehensive paid training
- Employee discounts and wellness programs
- Clear advancement pathways
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve issues efficiently with empathetic communication
- Update customer records in CRM systems
- Meet performance metrics for response time and resolution
- Collaborate with team members on process improvements
- Adapt to flexible scheduling assignments
- Maintain accurate documentation of interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Ability to work flexible hours (including weekends)
- Basic proficiency with CRM software
- Positive problem-solving mindset
- Reliable transportation to Nashville office
- Must pass background check