Job Description
Join FlexForce Staffing and transform your work-life balance! We're seeking motivated Customer Service Specialists in Fort Worth to deliver exceptional support with flexible scheduling and daily pay. No more waiting for biweekly checks—earn cash daily while building a rewarding career path. Our client, a leading healthcare provider, offers full-time roles with benefits, professional growth, and a supportive culture. Perfect for early birds, night owls, or anyone needing adaptable hours. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and insurance concerns with empathy and accuracy
- Update patient records in EMR systems with meticulous attention
- Collaborate with medical teams to ensure seamless care coordination
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training for product/process updates
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or healthcare experience
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to cover extended hours (weekends/evenings)
- Basic medical terminology knowledge (certification a plus)