Job Description
Join our dynamic team and enjoy the freedom of flexible scheduling with immediate hiring opportunities! We're seeking motivated Customer Service Representatives in Louisville, KY to deliver exceptional client experiences while maintaining work-life balance.
What We Offer:
- Flexible hourly shifts (evenings/weekends available)
- Immediate start date - no waiting!
- Competitive hourly pay + performance bonuses
- Comprehensive paid training
- Supportive team environment with growth opportunities
Perfect for students, parents, or anyone seeking work-life harmony!
Responsibilities
- Handle inbound/outbound customer inquiries via phone/email/chat
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team to improve service delivery
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office Suite
- Ability to multitask in fast-paced environment
- Reliable transportation to downtown location