Job Description
Join FlexStaff Solutions for a rewarding part-time role with unmatched flexibility! We're seeking enthusiastic Customer Service Representatives to deliver exceptional client experiences in Jacksonville, FL. This hourly position offers immediate start opportunities and customizable scheduling to fit your lifestyle. Whether you're a student, parent, or career changer, enjoy competitive pay while making a real impact. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction rates
- Document interactions accurately in CRM systems and maintain organized records
- Collaborate with team members to address complex customer needs
- Adhere to company protocols while maintaining a positive brand image
- Continuously update product knowledge to provide accurate information
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience or relevant training
- Exceptional verbal/written communication skills
- Ability to work independently with minimal supervision
- Strong problem-solving abilities and emotional intelligence
- Flexibility to work evenings, weekends, and holidays as needed
- Basic computer proficiency with MS Office Suite