Job Description
Join FlexiWork Solutions and take control of your schedule! We're seeking motivated Customer Service Representatives to deliver exceptional support while enjoying the freedom of flexible hours and weekly paychecks. Perfect for students, parents, or anyone seeking work-life balance in the heart of New York City.
Why FlexiWork?
- Weekly direct deposit payments
- Choose between morning, evening, or weekend shifts
- Comprehensive virtual training provided
- Opportunities for advancement
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Meet weekly performance targets (KPIs)
- Collaborate with support team on complex cases
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Excellent verbal and written communication skills
- Proficient with basic computer applications
- Ability to work independently with minimal supervision
- Strong problem-solving abilities
- Reliable internet connection for remote work