Job Description
Join FlexiHire Solutions as a Part-Time Customer Service Associate and enjoy the perfect work-life balance with flexible hourly shifts in Oklahoma City. We're seeking energetic individuals to deliver exceptional service while accommodating your schedule needs. This role offers competitive pay, growth opportunities, and a supportive team environment where your contributions are valued.
As a cornerstone of our client experience team, you'll be the face of our brand, providing personalized assistance to customers across multiple channels. Whether you're a student, parent, or professional seeking supplemental income, our adaptable scheduling ensures you can thrive professionally without compromising personal commitments.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately while maintaining company standards
- Resolve customer inquiries and concerns with empathy and efficiency
- Collaborate with team members to maintain seamless service delivery
- Update and maintain customer records in CRM systems
- Adhere to all company policies and security protocols
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Proficiency with basic computer applications
- Flexibility to work evenings, weekends, and holidays
- Valid Oklahoma driver's license (if transportation required)
- Positive attitude with service-oriented mindset