Job Description
Join Raleigh's fastest-growing flexible staffing agency! We're seeking motivated individuals for part-time customer service roles with weekly pay and fully flexible scheduling. Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive team environment. No nights or weekends required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Maintain detailed documentation of interactions
- Adhere to company protocols and quality standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong written and verbal communication skills
- Proficient with Microsoft Office Suite
- Ability to work independently with minimal supervision
- Reliable internet connection for remote work
- Flexible availability (10-30 hours/week)
- Positive attitude and problem-solving mindset