Job Description
Are you seeking a rewarding career with flexible hours and the opportunity to work in the heart of New York City? Apex Solutions Group is currently looking for motivated individuals to join our expanding team as Part-Time Customer Service Representatives.
Unlike other roles, we do not require prior experience. We pride ourselves on fostering a supportive environment where you can learn, grow, and thrive. Whether you are a student, a parent looking for a schedule that fits your lifestyle, or simply looking to enter the workforce, this is your chance to shine.
Why Join Our Team?
- No Experience Necessary: We provide comprehensive training to set you up for success.
- Flexible Scheduling: Choose shifts that work around your commitments.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers in resolving their issues and answering questions regarding our services.
- Accurately document customer interactions and feedback into our CRM system.
- Collaborate with the support team to identify trends and improve service quality.
- Perform basic data entry and administrative tasks to support daily operations.
- Maintain a clean and organized workspace to ensure a professional environment.
Qualifications
- High school diploma or GED equivalent is preferred but not required.
- Strong verbal and written communication skills.
- Basic computer literacy and ability to navigate web-based platforms.
- Reliable internet connection and a quiet workspace.
- A positive attitude and willingness to learn new skills quickly.
- Ability to work flexible hours, including weekends and holidays.