Job Description
Join our dynamic team at Coastal Connect Solutions and enjoy the perfect work-life balance with flexible hours and weekly pay! We're immediately hiring passionate individuals for our customer service roles in Virginia Beach. No experience necessary – we provide comprehensive training. Enjoy competitive pay, a supportive environment, and the freedom to create your schedule. Apply today and start earning as soon as next week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and process payments accurately
- Update customer records in CRM systems
- Meet daily performance metrics for response times
- Collaborate with team members to improve service quality
- Document interactions and maintain case files
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic computer proficiency with typing skills
- Reliable internet connection for remote work option
- Positive attitude and customer-first mindset