Job Description
Join our dynamic team at FlexWork Solutions Inc. and enjoy the perfect work-life balance with our flexible part-time customer specialist role. We prioritize your well-being with weekly pay and adjustable hours tailored to your schedule. As a key member of our support team, you'll deliver exceptional service while growing your career in a supportive environment.
Why Choose Us?
• Competitive hourly rates + weekly paychecks
• Remote-friendly options with Atlanta-based hub
• Industry-leading training & career advancement
• Health & wellness benefits for part-timers
• Collaborative culture celebrating diversity
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95% satisfaction rate
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve complex issues
- Contribute to process improvement initiatives
- Meet weekly performance metrics for quality and efficiency
- Adapt to flexible scheduling changes with minimal notice
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or support experience
- Strong communication & conflict resolution skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to work independently with minimal supervision
- Reliable transportation to Atlanta office (2 days/week)
- Flexible availability including evenings and weekends