Job Description
Join Houston Community Services as a Full-Time Customer Service Representative and enjoy the flexibility of weekly pay! We're seeking passionate individuals to deliver exceptional support to our diverse clientele. This role offers stability, growth opportunities, and the chance to make a real impact in your local community. No weekends required – enjoy work-life balance while building a rewarding career in Houston's thriving service sector.
Responsibilities
- Handle 50+ customer inquiries daily via phone, email, and in-person
- Process payments and resolve billing discrepancies efficiently
- Maintain accurate client records in our CRM system
- Collaborate with cross-functional teams to resolve complex issues
- Participate in weekly training sessions to enhance service skills
- Support community outreach initiatives on Fridays
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills
- Ability to work flexible shifts (including evenings)
- Basic math skills for transaction processing
- Valid Texas ID and reliable transportation