Job Description
Join QuickHire Staffing Solutions and experience the freedom of daily pay while building a stable career! We're seeking motivated Full-Time Customer Service Representatives in Jacksonville, FL to deliver exceptional experiences to our clients. Enjoy competitive hourly rates with same-day pay through our innovative payment system, plus comprehensive benefits including health insurance and paid time off. This is your opportunity to earn daily while advancing your professional skills in a supportive, growth-oriented environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve customer issues promptly while maintaining high satisfaction scores
- Process transactions and update customer records accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet or exceed performance metrics including call quality and resolution times
- Participate in ongoing training to enhance product knowledge and service techniques
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience in a fast-paced environment
- Strong communication and problem-solving abilities
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends and holidays
- Valid Florida driver's license and reliable transportation
- Pass background check and drug screening