Job Description
Are you looking for a job that offers the financial flexibility you need? Apex Staffing Solutions is currently seeking a dedicated Full-Time Customer Service Representative for our client in Austin, TX. We pride ourselves on offering competitive pay, weekly paychecks, and a supportive work environment.
Join a team where your hard work is recognized immediately. We understand that financial stability is key, which is why we prioritize roles that offer Daily Pay and Weekly Pay options. Take control of your career today.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with empathy and efficiency to ensure high satisfaction scores.
- Process orders, returns, and exchanges accurately using our CRM software.
- Update customer account information and maintain detailed records of all interactions.
- Collaborate with the sales and logistics teams to ensure smooth operations.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Proficiency with basic computer applications and CRM software.
- Ability to work full-time hours, including some weekends or evenings.