Job Description
We are seeking a dedicated Full-Time Customer Service Representative to join our growing team in Charlotte, NC.
At Apex Retail Solutions, we pride ourselves on our commitment to employee well-being and financial freedom. That’s why we offer Daily Pay options, allowing you to access your earnings when you need them most, alongside competitive hourly rates and flexible scheduling.
Why Join Us?
- Daily Pay Access: Get paid the same day you work with our instant pay feature.
- Flexible Hours: Choose shifts that fit your lifestyle, including morning, evening, and weekend availability.
- Professional Growth: Clear pathways for advancement within our retail network.
We are looking for a dynamic individual who thrives in a fast-paced environment and is passionate about delivering exceptional service.
Responsibilities
- Greet and assist customers with inquiries regarding products, services, and order status in a friendly and professional manner.
- Process transactions accurately using POS systems and handle cash, credit, and digital payments.
- Resolve customer complaints and issues efficiently while maintaining a positive brand image.
- Keep the sales floor organized, clean, and stocked with merchandise.
- Collaborate with team members to meet daily and weekly sales targets.
- Assist in training new hires and sharing best practices for customer engagement.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or hospitality is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliable transportation and a flexible availability schedule.
- Proficiency with basic computer applications and point-of-sale systems.