Job Description
Join our dynamic team at WeeklyPay Solutions and enjoy the financial flexibility of weekly pay! We're seeking motivated Full-Time Customer Service Specialists in Tucson, AZ to deliver exceptional support while building rewarding careers.
Why WeeklyPay Solutions?
- Get paid every week instead of bi-weekly
- Competitive hourly wages with growth opportunities
- Comprehensive benefits package (health, dental, vision)
- Positive, collaborative work environment
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and product/service questions
- Document interactions in CRM system with accuracy
- Collaborate with team to improve customer satisfaction
- Meet performance metrics for response times and resolution rates
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to work flexible shifts including weekends
- Positive attitude with patience and empathy
- Background check and drug screen required