Job Description
Join our dynamic team in Charlotte, NC as a Full-Time Hourly Associate with flexible scheduling options! We're seeking motivated individuals who thrive in customer-facing roles while maintaining work-life balance through adaptable shifts. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact our community's success. Perfect for early birds, night owls, and everyone in between!
Responsibilities
- Deliver exceptional customer service across multiple channels (in-store, phone, digital)
- Process transactions accurately and maintain organized inventory systems
- Collaborate with team members to optimize daily operations and store appearance
- Train new associates on company protocols and best practices
- Resolve customer inquiries and escalations with empathy and efficiency
- Participate in quarterly sales promotions and seasonal campaigns
- Adhere to safety standards and compliance regulations
Qualifications
- High school diploma or equivalent (GED) required
- 1+ years customer service or retail experience preferred
- Availability to work flexible shifts including nights, weekends, and holidays
- Basic math proficiency and attention to detail
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Reliable transportation and punctuality