Job Description
Join Urban Retail Solutions as a Full-Time Hourly Customer Service Specialist in the heart of Manhattan. We're seeking energetic professionals to deliver exceptional service in our flagship retail locations. This role offers competitive hourly pay, comprehensive benefits, and growth opportunities in one of NYC's most dynamic industries. Perfect for career-driven individuals seeking stability and advancement in retail operations.
Responsibilities
- Provide exceptional in-store customer service and product expertise
- Process transactions accurately using POS systems
- Manage inventory and stock replenishment procedures
- Resolve customer inquiries and complaints professionally
- Collaborate with team members to maintain store standards
- Assist with visual merchandising and store presentation
- Participate in training programs to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and POS system proficiency
- Attention to detail and problem-solving abilities
- Professional appearance and positive attitude