Job Description
Join Urban Retail Solutions as a Full-Time Hourly Customer Specialist in the heart of Los Angeles! We're seeking passionate individuals to deliver exceptional service in our dynamic retail environment. Enjoy competitive hourly pay, flexible scheduling, and opportunities for growth. Be part of a team that values your hard work and rewards your dedication with stability and advancement. Apply today to start your career journey with us!
Responsibilities
- Provide exceptional customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve daily sales and operational goals
- Adhere to all safety standards and company policies
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or retail experience
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving mindset