Job Description
Are you looking for a stable career in Chicago, IL with the peace of mind of weekly pay? Metro Workforce Solutions is currently hiring for a Full-Time position in our customer operations team. We pride ourselves on offering competitive hourly pay and a supportive work environment where your contributions are valued.
Join us and enjoy the benefits of a long-term role, including health insurance options, paid time off, and career advancement opportunities. If you are ready to start earning today, this is the opportunity for you.
Responsibilities
- Deliver exceptional customer service to clients via phone and email.
- Manage and process customer orders accurately and efficiently.
- Collaborate with the team to meet daily and monthly performance goals.
- Update and maintain customer records in our database systems.
- Resolve customer inquiries and complaints with patience and professionalism.
- Assist in training new hires and onboarding processes.
- Ensure compliance with company policies and safety regulations.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or retail is preferred.
- Strong verbal and written communication skills.
- Ability to work full-time hours, including some weekends.
- Proficient in Microsoft Office Suite and computer navigation.
- Reliable transportation and valid ID.