Job Description
Join our dynamic healthcare team at Miami Health Services as a Full-Time Patient Care Coordinator! We're seeking compassionate professionals to deliver exceptional patient experiences while supporting clinical operations. This hourly role offers competitive pay, comprehensive benefits, and growth opportunities in Miami's thriving healthcare sector. If you thrive in fast-paced environments and value patient-centered care, apply today to make a meaningful impact in our community.
Responsibilities
- Coordinate patient appointments, admissions, and discharge processes with precision
- Serve as primary liaison between patients, families, and clinical staff
- Maintain accurate electronic health records and documentation
- Resolve patient inquiries and concerns with empathy and efficiency
- Collaborate with multidisciplinary teams to optimize care delivery
- Manage insurance verification and billing processes
- Support facility compliance with HIPAA and healthcare regulations
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years experience in healthcare administration or patient services
- Proficiency with EMR systems (Epic experience a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology and insurance protocols
- Valid Florida Driver's License (if required for travel)
- Bilingual English/Spanish proficiency strongly preferred