Job Description
Join our dynamic team at Coastal Resorts Group and kickstart your career in Virginia Beach's thriving hospitality sector! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier oceanfront properties. Enjoy flexible scheduling, competitive hourly rates, and the opportunity to work in a vibrant coastal community. Perfect for students, career changers, or anyone seeking immediate employment with growth potential. Apply now and become part of our award-winning team!
Responsibilities
- Provide exceptional customer service to resort guests across multiple touchpoints
- Manage check-in/check-out procedures and room assignments efficiently
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with event setup and special occasion preparations
- Uphold strict cleanliness and safety standards in all public areas
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Valid driver's license (for property transport duties)
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and problem-solving mindset