Job Description
Join Memphis Hospitality Group, a leader in local service excellence! We're seeking energetic Hospitality Associates to deliver exceptional guest experiences across our vibrant Memphis properties. With flexible scheduling and weekly pay, this is your chance to build meaningful connections while growing professionally. Enjoy free parking, meal discounts, and a supportive team environment where your contributions are celebrated.
Responsibilities
- Greet guests warmly and provide exceptional customer service at all touchpoints
- Perform front desk operations including check-ins, check-outs, and reservation management
- Resolve guest inquiries promptly and maintain detailed incident logs
- Coordinate housekeeping and maintenance requests to ensure property standards
- Assist with event setup and tear-down for private functions
- Process payments accurately and reconcile daily transactions
- Adhere to safety protocols and maintain clean common areas
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Valid Tennessee driver's license if required for property access
- Positive attitude and team-oriented mindset