Job Description
Join Tampa Bay Hospitality Group as a Hospitality Team Member and become part of our award-winning service culture! We're seeking energetic, customer-focused individuals to deliver exceptional experiences at our premier waterfront locations. Enjoy competitive hourly pay, flexible scheduling, and opportunities for growth in Florida's vibrant tourism industry.
As a valued team member, you'll work in a dynamic environment where your contributions directly impact guest satisfaction. We provide comprehensive training, a supportive team atmosphere, and the chance to build transferable skills while enjoying Tampa's sunny climate and thriving local scene.
Responsibilities
- Deliver outstanding customer service with genuine warmth and professionalism
- Process payments accurately using POS systems while maintaining cash handling procedures
- Prepare and present food/beverage items according to quality standards
- Maintain clean, organized workspaces and sanitation protocols
- Collaborate with team members during peak hours to ensure seamless operations
- Resolve customer inquiries promptly and escalate issues when necessary
- Adhere to all safety regulations and company policies
Qualifications
- Previous customer service or hospitality experience preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Strong communication skills with a friendly, approachable demeanor
- Basic math proficiency for handling transactions
- Food Handler Certification (or willingness to obtain)
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid Florida driver's license (if driving required)
- Positive attitude and commitment to teamwork