Job Description
Join our vibrant team in sunny San Diego! We're seeking passionate hourly customer service professionals to deliver exceptional experiences. Enjoy flexible scheduling while making a real impact in our fast-paced, supportive environment. Perfect for students, parents, or anyone seeking work-life balance. Competitive pay plus perks!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently with empathy and professionalism
- Update and maintain customer records in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response time and satisfaction
- Adapt to flexible shift schedules including evenings/weekends
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to multitask in dynamic environments
- Proficient with basic tech tools (email, CRM software)
- Positive attitude and team player mentality
- Flexible availability including weekends