Job Description
Join our dynamic team in Oklahoma City and make an immediate impact! City Service Solutions is seeking enthusiastic hourly professionals to deliver exceptional customer experiences. We offer flexible schedules, competitive pay, and opportunities for growth in a supportive environment. Perfect for students, career changers, or those seeking supplemental income. Start your rewarding career journey today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Resolve billing and service issues using internal systems and documentation
- Process transactions accurately while maintaining confidentiality of customer data
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory compliance standards
- Document interactions and maintain detailed records in CRM systems
- Identify upsell opportunities to enhance customer satisfaction
Qualifications
- High school diploma or equivalent required; college degree preferred
- 6+ months of customer service or retail experience
- Proficient in Microsoft Office Suite and CRM software
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced environments
- Flexible availability including evenings and weekends
- Basic math skills for transaction processing
- Positive attitude with problem-solving mindset