Job Description
Exciting opportunity for hourly professionals in Oklahoma City! Urban Solutions Inc. is seeking energetic Customer Service Representatives to join our dynamic team immediately. Enjoy competitive pay, flexible scheduling, and a supportive environment where your skills make a real impact. Perfect for students, career changers, or those seeking supplemental income. No nights or weekends required!
What We Offer:
- Hourly pay starting at $15.00 with performance-based increases
- Comprehensive training program
- Modern, collaborative workspace
- Advancement opportunities for top performers
- Employee discounts and wellness benefits
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Process transactions and resolve service issues efficiently
- Maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet or exceed daily performance metrics
- Adhere to company protocols and security standards
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service experience
- Excellent verbal communication skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive, solution-oriented mindset
- Reliable transportation to our downtown location
- Flexibility to cover varied shifts (days/early evenings)