Job Description
Join our dynamic team in Portland as a Hourly Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences to our valued customers. This flexible hourly position offers competitive pay, comprehensive training, and opportunities for growth in a supportive environment. Perfect for students, career-changers, or those seeking work-life balance.
Our retail locations across Portland offer diverse shifts including mornings, evenings, and weekends. Enjoy free employee parking, product discounts, and a positive team atmosphere. We prioritize professional development and promote from within whenever possible.
Responsibilities
- Provide outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems and maintain cash handling protocols
- Stock, organize, and maintain visually appealing product displays
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to achieve daily sales and service goals
- Assist with inventory management and merchandising initiatives
- Adhere to all safety and security procedures
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic math proficiency and comfort with technology
- Positive attitude and problem-solving mindset
- Valid Oregon ID or driver's license
- Ability to stand for extended periods and lift up to 25 lbs