Job Description
Join our dynamic team at Urban Retail Solutions as an Hourly Customer Service Specialist in Philadelphia! We're seeking passionate individuals to deliver exceptional customer experiences while working flexible hours in a vibrant retail environment. Enjoy competitive hourly pay and opportunities for growth in one of America's most exciting cities.
Our ideal candidates thrive in fast-paced settings, possess strong communication skills, and are committed to creating memorable interactions. Full training provided – no prior retail experience required!
Responsibilities
- Provide in-person customer support, product recommendations, and transaction processing
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management, merchandising, and store presentation
- Operate POS systems and process payments accurately
- Collaborate with team members to maintain a clean, organized sales floor
- Participate in daily store operations and promotional events
- Adhere to all safety protocols and company standards
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Strong problem-solving abilities and customer focus
- Basic math proficiency for cash handling
- Flexibility to work evenings/weekends (including holidays)
- Positive attitude and team-oriented mindset
- Philadelphia residency preferred (not required)