Job Description
Unlock financial freedom with our exclusive weekly pay program! Nexus Staffing Solutions is seeking dynamic Customer Specialists for immediate full-time positions in New York. Experience the power of getting paid every week while building your career with a leading staffing partner. No waiting for bi-weekly checks – your hard work is rewarded weekly. Join our team and enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth.
Responsibilities
- Handle high-volume inbound/outbound customer communications across multiple channels
- Resolve complex customer inquiries with empathy and efficiency
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to deliver seamless service
- Meet performance metrics for resolution time and customer satisfaction
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or call center experience
- Exceptional verbal/written communication skills
- Proficiency with CRM software and Microsoft Office Suite
- Ability to thrive in fast-paced, metrics-driven environments
- Must be available for immediate start (within 72 hours of offer)
- Valid US work authorization required