Job Description
Join Coastal Support Solutions and kickstart your career today! We're seeking motivated individuals for immediate hire in our Virginia Beach office. Enjoy the flexibility of choosing your schedule while delivering exceptional service to our clients. This is your chance to join a dynamic team where your skills are valued, and growth opportunities are endless. No experience necessary – full training provided!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve escalated issues
- Meet performance metrics for call quality and response times
- Adapt to flexible scheduling including evenings and weekends
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work independently and manage time effectively
- Basic computer proficiency with Microsoft Office Suite
- Reliable transportation to our Virginia Beach location
- Positive attitude with problem-solving mindset
- Availability to work flexible shifts (including nights/weekends)