Job Description
Are you looking for immediate hire hourly jobs in Seattle, WA, or the flexibility to work from home in Texas? Horizon Workforce Solutions is expanding our team and is seeking dedicated Customer Support Specialists to join our flexible workforce.
Whether you are based in the heart of Seattle or prefer the comfort of a home office in Texas, we offer a schedule that works for you. We are looking for reliable, tech-savvy individuals ready to start immediately with competitive pay and flexible hours.
Why Join Us?
- Immediate start available for qualified candidates.
- Flexible scheduling to balance work and life.
- Competitive hourly pay based on experience.
- Remote work options available for Texas residents.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat support.
- Resolve complex inquiries and escalate issues to management when necessary.
- Maintain accurate and up-to-date records in the CRM database.
- Adhere to company policies and brand standards at all times.
- Assist in training new hires and onboarding processes.
- Collaborate with cross-functional teams to improve service delivery.
Qualifications
- High School Diploma or GED required.
- Reliable high-speed internet connection (for remote roles).
- Previous experience in customer service or support preferred.
- Strong computer literacy and proficiency with CRM software.
- Ability to work flexible hours, including evenings and weekends.
- Professional communication and problem-solving skills.