Job Description
Join our dynamic team in Boston and enjoy weekly pay with immediate hire opportunities! We're seeking motivated Customer Service Representatives to deliver exceptional support while enjoying flexible scheduling and rapid onboarding. Perfect for professionals seeking quick employment without delays. Apply today and start earning weekly!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update customer records in CRM systems accurately
- Meet performance metrics for call handling and resolution times
- Collaborate with cross-functional teams to enhance service quality
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Proficiency with CRM software and Microsoft Office
- Must pass background check and drug screening
- Immediate availability required for contract role