Job Description
Ready to get paid weekly? Join Express Staffing Solutions for immediate hire customer service positions in Boston, MA! No experience required – we train you on the spot. Enjoy flexible scheduling, competitive pay, and a fast-paced environment where your contributions are recognized. Apply today and start earning by next week!
Responsibilities
- Handle inbound/outbound customer calls and inquiries
- Resolve billing issues and product concerns efficiently
- Document interactions in CRM systems accurately
- Meet performance metrics for call handling and resolution
- Collaborate with team members to enhance service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Ability to navigate multiple software systems simultaneously
- Comfortable working in fast-paced, target-driven environments
- Basic computer proficiency with Microsoft Office Suite
- Positive attitude and problem-solving mindset