Job Description
Join our dynamic team and enjoy the financial flexibility of weekly pay with immediate start dates! QuickHire Solutions is seeking motivated Customer Support Specialists in Tampa, FL. Perfect for those seeking rapid employment and consistent income, this contract role offers competitive pay and a supportive work environment. Apply today and start earning this week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve customer issues using our proprietary CRM system and knowledge base
- Document all interactions accurately in our tracking system
- Collaborate with cross-functional teams to resolve complex escalations
- Meet or exceed weekly performance metrics including resolution time and customer satisfaction
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent required; associate degree preferred
- Minimum 1 year of customer service or call center experience
- Proficiency with Microsoft Office Suite and CRM platforms
- Strong problem-solving abilities and conflict resolution skills
- Ability to work flexible shifts including evenings and weekends
- Valid US work authorization and reliable transportation
- Typing speed of 40+ WPM with high accuracy