Job Description
Join our dynamic team in San Francisco! We're seeking enthusiastic Customer Service Representatives to provide exceptional support to clients. This is your chance to start a rewarding career with competitive pay and flexible scheduling. No prior experience required – we provide comprehensive training! Enjoy benefits like health insurance and paid time off while working in a modern downtown office. Apply today and begin your journey with California Connect Solutions!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs
- Uphold company standards for professionalism and empathy
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with Windows OS
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown San Francisco
- Flexible availability including weekends if needed
- Passing background check and drug screen