Job Description
Are you looking for weekly pay jobs in Tampa, FL that offer career growth and competitive compensation? Tampa Tech Solutions is seeking a dedicated IT Support Specialist to join our dynamic team. We pride ourselves on providing a stable work environment where your contributions are valued, and you receive your paycheck on time, every week.
In this role, you will be the first point of contact for our internal employees, resolving technical issues and ensuring our infrastructure runs smoothly. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for advancement. If you are tech-savvy and customer-focused, we want to hear from you.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues via phone, email, and in-person.
- Configure and deploy workstations, laptops, and mobile devices for new hires and existing employees.
- Troubleshoot and resolve connectivity problems, printer issues, and application errors.
- Maintain accurate records of all support tickets and incidents in the ticketing system.
- Collaborate with the IT team to implement new software updates and security patches.
- Mentor junior staff members and conduct basic IT training for non-technical users.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology, Computer Science, or related field preferred.
- Minimum of 2 years of experience in IT support, help desk, or a related technical role.
- Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common business software.
- Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work independently and prioritize multiple tasks in a fast-paced environment.
- Relevant certifications (CompTIA A+, Network+) are a plus.